Shampaigne Graves | Women's Consumer Expert

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women buy

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Shampaigne Graves - Women's Consumer Expert
92%
Of women pass along information about deals or recommendations
89%
Of women report adding unplanned purchases to their in person shopping trips
75%
Of discretionary spending in the US in 2028 will be from women consumers
78.2%
Of women are primary shoppers in the household

Media Expertise

Watch Shampaigne decode consumer behavior and challenge conventional marketing wisdom

Introducing WCR4™
The Women's Consumer Research 4 Step Method

An innovative research method that goes beyond the typical consumer research process. This method uses a holistic approach that incorporates the emotions, gender socialization, intersections, and legacy of women consumers to create a life-long commitment to your brand that is passed down for generations.

Emotions

Emotions: The Line Between Empathy and Exploitation

Marketing gurus love talking about emotions. They know women make purchasing decisions from the heart. The problem? Most brands weaponize this insight, launching campaigns that systematically exploit insecurities about body image, domestic performance, and self-worth. It works, briefly. Fear-based manipulation drives short-term sales while destroying long-term trust.

We're calling bullsh%t on this approach.

The WCR4™ Method treats emotions as a diagnostic tool, not a manipulation tactic. We excavate the root cause of emotional responses, moving past surface-level feelings to understand what women are actually experiencing when they encounter your brand.

Here's the difference in practice: A luxury kitchen appliance promises to save an hour daily on meal prep. Traditional marketing creates an ad featuring a frazzled mom failing at dinner, drowning in domestic chaos. The subtext screams: You're inadequate. Buy this to stop being a bad mother.

Our research reveals something entirely different. The dominant emotion isn't guilt. It's bone-deep exhaustion coupled with hunger for personal agency. She doesn't want the appliance to perform domesticity better. She wants that recovered hour for her neglected hobby, her relationship, herself.

Gender Socialization

Gender Socialization: Why Women's Sales Cycles Look Different

Social standards that influence and aggrieve women don't disappear at checkout. They show up as hesitation, abandoned carts, and immediate buyer's remorse. Traditional consumer research misses this entirely, treating longer conversion times as friction instead of what they actually are: the weight of lifelong conditioning playing out in real time.

We call it Purchase Panic. It's imposter syndrome manifesting at the cash register. For women, clicking "buy" on high-value purchases triggers an internal interrogation rooted in gender socialization: Do I deserve to spend money on myself? Should this go toward the household instead? What if I fail?

Consider a $997 online course designed for career advancement. A woman reaches checkout, hesitates, and either abandons the cart or completes the purchase only to immediately request a refund before logging in. This isn't price sensitivity. It's financial self-sabotage driven by invisible scripts about self-sacrifice and worthiness.

The fix isn't aggressive sales tactics. It's validation.

Demographics

Demographics + Intersectionality: Why Context Outranks Categories

Age, income, education, location. Every consumer research project collects these data points. Most stop there, treating demographics like isolated facts instead of intersecting forces that shape how women navigate the world.

The WCR4™ Method refuses that laziness.

A single demographic variable tells you who she is. The intersection tells you how she experiences reality and why she makes specific choices. This distinction separates superficial segmentation from actual understanding.

Take a financial wellness app targeting women across income and age brackets. Traditional research creates a broad segment: "Women aged 35-45 earning over $75,000." Clean. Useless.

Our intersectional approach reveals two radically different realities within that same demographic bracket - one needs debt restructuring, the other needs wealth building strategy. Same age. Same income. Completely different needs.

Legacy Consumerism

Legacy Consumerism: The Grandmother You Can't See in Your Data

Women's purchasing decisions aren't purely rational. They're haunted by generations of inherited beliefs about money, worth, and what "people like us" are allowed to have.

Did your grandmother use Pine-Sol or Lysol? As a child, you couldn't distinguish between them. But she had fierce brand loyalty, and somehow that allegiance transferred to you. This is legacy consumerism. The financial autobiographies passed down through mothers, grandmothers, and female mentors that create powerful, often unconscious consumer inertia.

Consider a millennial woman with comfortable income who refuses to buy premium cookware despite being able to afford it. Traditional research sees frugality. We see inheritance.

Our digging reveals her Depression-era grandmother operated under an unspoken rule: "Nice things are for guests and special occasions only." The good china stayed locked away. The family ate on chipped dishes daily.

For premium cookware brands, marketing durability misses the point entirely. You must disrupt the inherited script and grant permission. The message shifts from product features to daily ritual and self-worth: "Life is the occasion. Your everyday deserves quality."

Shampaigne Graves

Meet your Women's Consumer Expert: Shampaigne Graves

Shampaigne Graves calls out the marketing industry's dirtiest secret: most brands are still running manipulative campaigns that exploit women's insecurities instead of understanding their actual needs.

As a Women's Consumer Research Strategist, she created the WCR4™ Method to help organizations decode the $31.8 trillion women's economy by examining four critical pillars: Emotions, Gender Socialization, Demographics and Intersectionality, and Legacy Consumerism. Her work challenges companies to replace pink-washing with precision, stereotypes with data, and manipulation with empathy.

She's the researcher who identified "Purchase Panic," the phenomenon where imposter syndrome manifests at checkout, driving cart abandonment and buyer's remorse. She's the strategist who revealed how legacy consumerism (the financial beliefs inherited from grandmothers and mothers) creates invisible barriers to purchase that traditional research completely misses.

Her insights have reached over 10,000 people across 60+ speaking engagements nationally and internationally. She's been featured in Newsweek, Scripps News, WCPO ABC, MSN, and Observer as an expert on consumer psychology, AI ethics, and women's purchasing behavior.

Schedule a Call with Shampaigne

The 100-Hour Deep Dive:
Where Assumptions Meet Reality

I start with 100 hours. Not because it sounds impressive, but because that's how long it takes to dismantle your organization's assumptions about women consumers and replace them with actual truth.

01

Stakeholder Discovery & Narrative Alignment (20-30 Hours)

Great conversion strategy requires clear goals and KPIs. But before looking outward at customers, I look inward at your organization.

I interview stakeholders from entry-level support staff to C-suite executives, uncovering the story of who they believe your women customers are and how your product fits into her life. This reveals the top-down narrative driving your current strategy.

The disconnect is always significant. The Boardroom's perception rarely matches what the Customer Service team knows to be true.

02

Research Accounting & WCR4™ Audits (40-50 Hours)

This is where I connect the dots between your women customers and company goals through Research Accounting. I audit existing data and gather real-time intelligence to generate research-backed reports.

The scope includes reviewing previously collected feedback (surveys, reviews, ratings) to reveal the story you already know but haven't interpreted correctly. Plus real-time observation through social listening, brand reputation scores, CX analysis, secret shopping, and immersion days with evangelists.

03

Research Report & WCR4™ Action Plan (20 Hours)

Now that you have clarity on who your women customers actually are, you need a plan to reach, reassure, and retain them.

I generate research reports that inform a final action plan, bridging the gap between your organizational goals and her needs using the four pillars of the WCR4™ Method: Emotions, Demographics and Intersectionality, Gender Socialization, and Legacy Consumerism.

These aren't temporary fixes. I build evergreen systems. Your sales, marketing, and CX teams get trained (or retrained) to anticipate objections and understand long-term customer needs.

They Bragged So I Didn't Have To

Workshop Testimonials

Workshop Reviews for Shampaigne Graves

Workshop Reviews - Sales and Marketing Expert

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Branding Workshop Testimonial: Angela

Written Reviews

JJ Mahoney

JJ Mahoney

@jjmahoney

The knowledge and insights I gained from just a few hours with Shampaigne were invaluable. In fact, I would have willingly paid 10k for such high-quality training. Her dedication to her students' success was evident, as she provided personalized attention and continued support beyond the class.
Zoe Martin

Zoe Martin

@zoemartin

When I signed up to hear Shampaigne speak at DPW, Dallas Professional Women, today, I had opted to go to the second half of the day - thinking I already knew what was going to be addressed in the first half. Well, when I showed up and heard her speak, I completely regretted making that decision. She shared very insightful suggestions with the attendees. I even got a little emotional thinking about how much I had missed by not participating sooner.
Irum Rasid-Jones

Irum Rasid-Jones

@irumrashidjones

Shampaigne consistently brings the energy, enthusiasm, and creativity to events! Her delivery is timely, fun, fresh, and her ideas are unique! If you're looking for someone to champion your event, bring that energy of excitement and positivity - Shampaigne is your solution!
Gail Stevens

Gail Stevens

@gailstevens

I recently met Shampaigne at a Dallas Start-Up Week session, in which she was the Speaker. I found her to be immediately engaging, and the quality of her presentation was top-notch. Her presentation Spoke to Me and we are now connecting further, so that we can collaborate and support each other as Success-Driven Entrepreneurs who want to create STRATEGIC IMPACT in so many significant ways! ❤️
Vladimir Lopez

Vladimir Lopez

@vladimirlopez

I was honored to participate in Shampaigne's breakout session at DSW 2023. She has an excellent domain in creating, launching, and growing businesses.
Tina Loren

Tina Loren

@tinaloren

I had the privilege to be a part of Shampaigne's breakout session at Dallas Start Up Week 23. Her presentation was a clear indication of her skills helping people start businesses. If you're looking to start a business, definitely touch base to hire Shampaigne.
Dr. Frieda Wiley

Dr. Frieda Wiley

@drfriedawiley

I met Ms. Graves at Dallas Startup Week 2023, where she gave a phenomenal presentation on marketing and branding. Usually, it's hard to remain attentive the third day of a conference. However, Ms. Graves not only maintained cadence with her delivery, but she delivered her presentation with such enthusiasm and passion that she kept the audience engaged. The interactive nature of her presentation not only helped me learn new marketing concepts, but it also helped me apply them to my business ventures. Some people can master a skill set, but not everyone can teach it. Given her presentation delivery, passion for her craft, and immense expertise, I highly recommend Ms. Graves.
Sara Bannat

Sara Bannat

@sarabannat

I love how interactive, informative and high energy Shampaigne's workshop was at the Dallas Start Up Week. She gave us valuable insight on community building through marketing and I truly appreciated her authenticity and genuineness.
Shampaigne Speaking

Don't need a full training program but still want to inspire your teams?

Good thing for you that I'm a keynote speaker and workshop facilitator as well.

I adore working with conferences, events, and the media to create keynotes, workshops, and contributions that give audiences a deeper understanding of the surprising social, political, and cultural forces that shape women's buying behavior.

As your keynote, panelist, or facilitator, your audiences will walk away with...

  • Understanding of the growing power of values-driven behavior in women customers
  • The ability to identify the risks and rewards of thinking differently about "why women buy"
  • How to take a bold, unapologetic stand without fear
  • Strategies for confidently navigating crisis management and backlash
Book Shampaigne for Your Event

Frequently Asked Questions

How is the WCR4™ Method distinct from a standard marketing or consumer research agency?
The WCR4™ Method is not just a research service; it's a strategic framework for cultivating generational brand loyalty. While traditional agencies might deliver data, we provide a proprietary method that integrates psychological, social, and cultural factors unique to women consumers. This approach goes beyond a single campaign, providing your teams with a repeatable, evergreen system for anticipating and addressing customer needs.
What is the typical timeline for an engagement?
The core WCR4™ engagement is designed as a focused, 100-hour project. This includes: (1) Stakeholder Meetings (20-30 hours): The initial discovery phase. (2) Research & Audits (40-50 hours): The in-depth analysis and data collection. (3) Report & Action Plan (20 hours): The final deliverable and presentation. You can expect a final, data-backed action plan within approximately 3-4 weeks from the project's kickoff.
How is your pricing structured, and what is the typical investment?
Pricing is based on the initial 100-hour project scope and the option to work with me on continued strategy training for your teams. The investment is provided during our initial consultation, once we have a clear understanding of your organization's specific challenges and goals. Fixed Cost: Initial 100 Hours. Variable Costs: training retainers, research collection, travel and accommodation based on facilitation modality.
What is the ROI an organization can expect to see from this engagement?
The return on investment is multi-faceted. The WCR4™ Method helps you: Regain Market Relevance - Re-engage with women consumers who have shifted to competitors. Bridge the Sales & Marketing Gap - Strategize to ensure marketing efforts directly translate into measurable sales outcomes. Cultivate Lifetime Customers - Build a brand legacy, and move beyond one-time transactions to create a loyal customer base that becomes your most significant evangelist.

Let's Talk about Your Women Consumers

Ready to decode why women buy? Let's schedule a call to craft a compelling, data-backed strategy that speaks directly to your organization's growth objectives.

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